Announcement

Global Technical Support Now Available 24/5

2 Jun 2025

5 min read

We are pleased to inform you that from June 1, we are expanding our Global Technical Support services to be available 24 hours a day, 5 days a week! If a local technical support office is closed, our customers can contact any of our Global Technical Support phone numbers listed on our website. Our technical experts are ready to assist you anytime during workdays (Sunday 10:30 PM UTC - Friday 11 PM UTC).

Frantisek Poupe, our Global Technical Support & Training Manager, shares, "We are glad we can provide technical support in English anytime during workdays. This was enabled by technical enhancement, which interconnected phone numbers from headquarters and our subsidiaries in different time zones, allowing us to leverage our truly global presence."

Our local technical support phone numbers in local languages remain unchanged, ensuring our customers continue to receive support in the language closest to their heart.

Phone numbers designated for Global Technical Support in English, available 24/5:

  • Australia: +61 1300 240 006
  • Canada: +1 844 207 5872
  • Czech Republic: +420 246 037 899
  • India: +91 11 4751 9051
  • Latin America: +1 844 211 9905 or +1 779 208 8053
  • Singapore: +65 6037 1154
  • United Kingdom: +44 (0) 121 269 3821
  • United States: +1 844 207 5872

Please note, that this year, we will add a couple of other TSUP phone numbers from countries that offer support in English.

For more information, please visit our Support Contacts page.

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