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Announcement
2 Jun 2025
5 min read
We are pleased to inform you that from June 1, we are expanding our Global Technical Support services to be available 24 hours a day, 5 days a week! If a local technical support office is closed, our customers can contact any of our Global Technical Support phone numbers listed on our website. Our technical experts are ready to assist you anytime during workdays (Sunday 10:30 PM UTC - Friday 11 PM UTC).
Frantisek Poupe, our Global Technical Support & Training Manager, shares, "We are glad we can provide technical support in English anytime during workdays. This was enabled by technical enhancement, which interconnected phone numbers from headquarters and our subsidiaries in different time zones, allowing us to leverage our truly global presence."
Our local technical support phone numbers in local languages remain unchanged, ensuring our customers continue to receive support in the language closest to their heart.
Phone numbers designated for Global Technical Support in English, available 24/5:
Please note, that this year, we will add a couple of other TSUP phone numbers from countries that offer support in English.
For more information, please visit our Support Contacts page.