Frequently Asked Questions

  • How do I connect to my ComAp controller? What types of connections are supported?
  • What software do I need to configure and/or to monitor my device?
  • How do I change the controller firmware? Where can I get the latest firmware?
  • What is SPtM, MINT, MGCB?
  • Can I reset my controller password?
  • Do you support communication to [IVECO, Cummins, MAN, VOLVO, …] ECU?
  • I can't connect to my controller using an internet or AirGate connection, why?
  • How do I synchronize a gen-set to the mains? What AVRs do you support? What Speed governors do you support?
  • What is the difference between InteliGen NT and InteliGen NTC?
  • Can I use InteliGen NT for single gen-set in island operation as a MRS controller?
  • What is AirGate?
  • I cannot program my controller, it looks dead. How do I restore a controller with broken firmware?
  • Where can I get list of Modbus registers, SNMP MIB table?
  • Why does my extension module not work? Why can't I communicate with an ECU on a CAN bus?
  • I am not able to connect to my controller via AirGate.
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