InteliNeo 5500

InteliNeo 5500

Order code: INEO5500BAA

The InteliNeo 5500 is a microgrid controller that offers a cost-effective solution for combining traditional grid or gen-sets with renewable energy sources to create a reliable and efficient power generation system. The panel-mount design with a 5” colour TFT display is suitable for packagers and integrators who are looking to integrate clean and sustainable energy to existing power generation sites.

Single controller for renewables power sources and battery energy storage system
Native microgrid applications for on & off-grid systems with renewable energy and storage
5" TFT Colour panel-mounted display with 480 x 800 pixels
Microgrid screen templates for quick view
Support of up to 8* genset/mains controllers on CAN2
Modbus master TCP & RTU support of up to 9 devices
Deep Sea Electronics inter-controller CAN support for load and Var sharing (DSE8610 MKII, DSE8620 MKII (converted to a DSE 8610 application)

InteliNeo 5500 1.0.0 Datasheet

English (18 May 2023)

Manuals

3 files

English (16 Aug 2023)

English (30 May 2023)

English (20 Jul 2023)

Software

3 files

English (16 Aug 2023)

English (24 Jul 2023)

English (13 Jul 2023)

EU Declaration of Conformity_IG_IM_INEO55

English (10 May 2023)

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Overview
Related products
Resources

Overview
Related products
Resources

The InteliNeo 5500 offers:

One master controller for renewables and storage devices
Configurable microgrid applications MPTM and MINT for on and off-grid systems
Onboard Modbus Client for RTU/TCP communications to inverters and storage systems
Clear visualisation and overview of all important information on the built-in colour TFT display
Load & Var sharing between microgrid power sources and Deep Sea Electronics’ (DSE) DSE8610/8620 MKII controllers on one site*
Support for black start of grid-forming battery storage systems
Built-in PLC interpreter ComAp has integrated Programable Logic Controller tightly with our standard line of controllers. This helps our customers to cut costs, minimise points of failure for advanced systems, and overcome any challenge that may occur.with the use of ComAp's free PLC Editor
AirGate 2.0 ComAp’s controllers incorporate AirGate connection technology to make access to the internet as simple as possible.
AirGate enables our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses.
for easy connection to your equipment remotely, without worrying about your asset’s IP address
User-defined protections and setpoints on top of default parameters
Remote control and monitoring of your gen-set operations with WebSupervisor, our cloud-based fleet management tool
Compatible load/Var sharing and power management with other ComAp solutions
Plug-in modules to easily extend the functionality of the product
Event-based history for fast and easy troubleshooting
Peak shaving for limiting the import from the mains (e.g., due to higher prices)
Load shedding ensuring the most important loads are running even when there is a lack of power
Keeping your business and data as safe as possible with design to the ISA 62443 level 2 - level 3 security requirements

* Features available with a software key.

Accessories

EM-BIO8-EFCP

Binary I/O plug-in module with earth fault current protection measurement.

CM2-4G-GPS

An easy-to-use and highly efficient solution for connecting gen-set controllers online via 4G network. Enables remote monitoring and tracking of the gen-set’s exact position, helping to optimise its uptime and reduce maintenance costs.

InteliVision 10Touch

Intuitive and easy to use, the InteliVision 10Touch is a high-quality PC panel designed for a broad range of ComAp’s paralleling and single gen-set controllers for various applications. This 10.1” multi-touch display comes with embedded InteliScada display, our signature PC monitoring tool, enabling easy monitoring and simple screen configuration to meet your needs.

CM3-Ethernet

An easy-to-use communication solution to help connect gen-set controllers online via wired connection. This plug-in communication module enables remote monitoring and control for the gen-set controllers and provides access to various gen-set values - engine values, generator, load and Mains electrical values - alarms and history from anywhere.

InteliSCADA

InteliSCADA is an intuitive software tool that enables quick and simple creation and monitoring of complex Supervisory Control and Data Acquisition (SCADA) systems for controlling industrial processes. The tool can be used to monitor locally both simple and advanced paralleling sites, regardless of the type of application.

WebSupervisor

WebSupervisor is a cloud-based system designed for monitoring, data analysing and management of ComAp and third-party devices. It provides you with an easy overview of all your devices, their operational status, location and other important data, and alerts you in case of potential issues. Using its powerful reporting and analysis tools, you can optimise the revenue for your gen-set fleet, minimise downtime and reduce maintenance costs.

Frequently Asked Questions

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Can I unlock my controller?

If you have forgotten your controller password, it can be found using the password decode function.

You will need the following information about your device:

serial number
"password decode" number

Both numbers can be obtained through the monitoring software relevant to the device.

Serial number is available in Controller info
Password decode number is available in Values / Info

You can also show these numbers on your device's display. Typically, this requires a sequence or combination of buttons to be pressed. Details can be found typically in the device Operator guide.

Once you have these numbers, please contact your ComAp distributor and they will help you get your password back.

How do I connect to my ComAp controller? What types of connections are supported?

ComAp offers a wide range of options to connect to your controller:

RS232 / RS485
USB - USB A<->B (usually a printer cable)
Internet connection - LAN, GPRS, 3G, 4G

Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT).

Each ComAp device usually allows for multiple ways of connection. The simplest one supported by the majority of our devices is the RS232 (serial) connection. For this, you need an RS232 cable (null modem) and if your PC is not equipped with an RS232 port you need a USB<->RS232 converter.
USB connections are very common. Almost all ComAp devices support connection using simple USB A<->B cable (printer cable) for easy configuration. Some devices can be powered from the USB port for programming to allow easy configuration right on your desk.
Other connection types: Internet connection (LAN, GPRS, 3G, 4G), Modbus RTU, Modbus TCP, SNMP, AirGate, Modem.
Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT). Not all types of connection are possible on each device. You can find all the details related to this topic in your device's Comprehensive guide or Communication guide.

Detailed information about connection to:
InteliLite NT, InteliATS NT, InteliCompact NT is available IL-NT, IA-NT, IC-NT Communication Guide (page 21)
InteliGen-NT, InteliSys-NT, InteliMains-NT is available in IGS-NT Communication Guide (page 19)
InteliLite is available in Global Guide InteliLite AMF25 Global Guide (page 126)

What do SPtM, MINT, MGCB stand for?

SPtM = Single Parallel to Mains
MINT = Multiple gen-sets with INTernal sync and load sharing
MGCB = Master Generator Circuit Breaker

ComAp’s world is full of abbreviations but once you get a basic understanding of their meanings, you will find them useful when reading the documentation or communicating with us.

What is AirGate?

AirGate allows our controllers to connect to the internet using existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses.

ComAp controls incorporate the AirGate connection technology to make access to the internet as simple as possible. AirGate was designed to overcome the issues commonly faced when trying to connect remote equipment using internet based communications.

AirGate allows our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses.

Once AirGate in the controller is activated even if the IP address is changed, our configuration and monitoring tools will keep track of the remote equipment.