Our technical support specialists from three different time zones will help you to solve your requests.

Have you read our FAQ and/or Knowledge Base? If you couldn't find an answer to your problem in these two sections or within our documentation, you can call us on the relevant Technical Support phone number below (recommended in urgent cases).

Or fill in the Support request form below, and we'll get back to you as soon as we can. 

When filling out the form please be as specific as possible with the information to ensure that our Technical Support department can help you as quickly as possible. 

Open in 14 hours 8:00 – 18:00 on working days +420 246 012 666 Czech Republic Local time: 18:40:38
Open in 14 hours 8:00 – 18:00 on working days +49 7231 585 3031 Germany Local time: 18:40:38
Open 8:00 – 17:00 on working days +1 844 267 1226 USA Local time: 11:40:38
Open in 8 hours 9:30 – 17:30 on working days +61 8 8177 0333 Australia Local time: 02:10:38

Support ticket

Problem description
Very brief problem identification. Example: Communication problem, controller won't start the engine.
Enter unit type & serial number
Enter system connection/schematic
Describe the problem
Contact details
Enter your first name
Enter your surname
Enter correct email
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